AI Agents
AI agents combine model reasoning with tools, rules, and workflows so software can take controlled steps for a user.
This is editorial starting-point guidance. It is not a customer review, case study, or independently verified outcome claim.
Business use cases
- Research and reporting
- Inbox and ticket assistance
- Operations follow-up tasks
Common tools and stacks
OpenAI or AnthropicTool APIsWorkflow engineHuman review queue
Common risks or failure points
- Unclear permissions
- Runaway actions
- Missing approval steps for sensitive work